| |
| › |
Customer Service Support |
| › |
Interactive Voice Response |
| › |
Catalog Orders |
| › |
Web Management |
| › |
Help Desk Solutions |
| › |
Order Taking |
| › |
Order Processing |
| › |
Virtual Assistant |
| › |
Scheduling Appointments |
| › |
Customer Responses |
| › |
Office Management |
| › |
Finance Banking |
| › |
Insurance |
| › |
Retail |
| › |
Hospitality & Travel |
| › |
Transcription Services |
| › |
Healthcare |
|
 |
|
INBOUND SERVICES |
::: Office Management :::
If you own a business and are busy elsewhere, you need somebody to Answer calls, provide customer service, organize schedules, perform basic bookkeeping, upload and download files, Coordinate teleconferences. Your virtual office manager can do all this to you with a minimal cost and utmost professionalism.
Administration Services :
Your VA (Virtual Assistance) is available to help you with any administration task you require leaving you free to concentrate on running and growing your business.
Arrange couriers: Your VA can arrange parcels to be collected or delivered as necessary. We have an on-line facility set up with E-Mail that allows us to enjoy benefits such as no extra charge for same day delivery.
Shop on-line : Ordering flowers or gifts can be time consuming. Why not get your VA to do this for you – she will even remind you of those important birthdays or occasions.
Chase invoices : If you feel uncomfortable chasing clients for payments due, let your VA have the unpaid invoices file and she’ll give them a nudge, that way you get to protect your customer relationship with them whilst your PA makes friends with someone in the accounts department.
Manage your diary : Your VA will manage your diary for you, making necessary appointments and confirming meetings on your behalf. She can do this on-line, remotely or can take total charge of your diary herself, reminding you of what you should be doing and advising you of where you need to be and when.
Check your e-mails : You can attend a long lunch appointment or even go on holiday knowing that your emails will be checked and actioned as necessary.
Fax to Email : If we receive a fax on your behalf and you don’t have a fax machine close by, we can forward you a copy of the document as an email attachment.
Temp workers : Looks tempting, zero hours contract, local agent offering employees at an hourly rate. But what if they’re no good? And what if next time you need them, it’s another person you’ve never met before and you have to spend all that time briefing them all over again? Not to mention the invoice you get at the end of the month.
|
|