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  +1-718-766-7882
UK +44-20-3051-6006
CANADA   +1-519-968-9529
AUSTRALIA   +61-39-001-5935

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Customer Service Support
Interactive Voice Response
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INBOUND SERVICES
::: Customer Service Support :::

We offer a range of services for different kind of customers and companies.

Customer care services

Our main aim is to provide courteous customer service for our customers. All customer’s queries and problems are addressed by our trained and efficient executives who will attend to customers throughout the day by multiple channels of communication like voice, chat and emails. Usually customers call to check the status of orders placed, to fetch information regarding the products and services, to verify and know their accounts. Our call scripting helps us to manage the situation more effectively and efficiently. Our trained professionals are always ready to assist the customers with their hassle free solutions which are always helpful and receptive.

Interactive voice responses

Our pre-recorded voice response helps to tackle most of customer’s problems and strive for customer’s satisfaction. Our IVR facility includes speech recognition and is usually easy to use for providing a solution to customers. IVR solution helps enterprise to build a name in market for a reduced cost. The voice recordings can be done with not much investment in any voice recording studios

 


Telemarketing Service
Web based business development
Product Promotion
Lead Generation & Qualification Mgt
Campaign Management
Market Intelligence Services
Surveys
Up sell & Cross Sell Campaign
Voice Broadcast
Debt Collection
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Customer Service Support | Interactive Voice Response | Catalog Orders | Order Processing | Web Management | Help Desk Solutions |
Web based business development | Product Promotions | Lead Generation/ Qualification/Mgt | Campaign Management | Market Intelligence Services | Surveys |
Up sell & Cross Sell Campaign | Interactive Voice Response | Telemarketing Services | Debt Collection | Finance Banking | Insurance | Healthcare |
Hospitality & Travel | Retail | Office Management | Order Taking | Virtual Assistance | Order Processing | Scheduling Appointments |